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origin
destination
origin
destination
departing
returning
  • adult
    12+ years
  • children
    2 - 11 years
  • infant
    under 2 years
destination
departing
returning
rooms
  • Adults
    12+ years
  • Children
    2 - 11 years
  • Infant
    under 2
  • Adults
    12+ years
  • Children
    2 - 11 years
  • Infant
    under 2
  • Adults
    12+ years
  • Children
    2 - 11 years
  • Infant
    under 2
destination
category

 

Fees and Charges

combination

 LightCombo
10-kg hand baggage ic done black 24dp 2x ic done black 24dp 2x
In-flight meals ic attach money black 24dp 2x ic done black 24dp 2x
Preselection for standard seats (Rows 5~11, 14~30) ic attach money black 24dp 2x ic done black 24dp 2x
ic attach money black 24dp 2xPaid acquirement 、ic done black 24dp 2xFree of charge
 

Points for attention :

  • Each passenger is entitled to carry a maximum of two pieces of hand baggage on board, with each piece not beyond "54cm x 38cm x 23cm" maximum and the aggregate total weight shall not exceed 10 kg. Baggage rules
  • A passenger may purchase additional check-in baggage at the same time upon purchase of the ticket or through manage booking.
  • All reservation process shall be completed four (4) hours prior to scheduled takeoff (reservation for meals on board, nevertheless, shall be completed three (3) days prior to scheduled takeoff). No refund at all in all circumstances after the reservation process is completed.

 

Team up family or a group of friends to travel around?

Do you expect to get a larger space?

Prefer a seat close to the aisle?

 

The function of seat preselection benefits you to be seated with your fellow traveller or to be seated at your preferred seat. Don't miss this value-added seat preselection services to get your preferred seat at ease. During the booking process, choose the "seat preselection" logo.

 

STEP.1

Choose your flights –onward flight/return flight.

STEP.2

Choose your favorable seat through the interactive seat map.

STEP.3

Reconfirm your flight reservation and complete your seat preselection. The fares so displayed will be added onto your aggregate total ticket prices.

 

 

seat en 

Remarks:

  • The online seat preselection function is not available until four(4) hours minimum prior to scheduled takeoff of your flight.
  • The seat preselection fare is non-refundable after your reconfirmation of your flight reservation. Please spend some time perusing our transit clauses to make sure of the terms for usage applicable to seat preselection. Please kindly comply with the restriction on the flight seat availability.
  • The seat preselection fare is charged for each and every flight. In a round-trip, each passenger shall be charged for seat preselection for every flight segment.

 

itemsofficial website chargecustomer service center chargeremarks

special seats

row 1,12,13

twd 750 twd 800 Seats at Rows 1, 12, 13 are more spacious, offering added leg rooms to you.

font row seats

row 2-4

twd 350 twd 400 Seats at Rows 2-4 facilitate you to promptly find your seats after boarding and leave the cabin promptly upon arrival at the destination.

standard seats

row 5-11 and 14-30

twd 150 twd 200 If you intend to be seated with your family or friend(s) or if you intend to be seated by window or by aisle, please be smart enough to choose standards seats and pick up your preferred seats.
itemsofficial website chargecustomer service center chargeremarks

special seats

row 1,12,13

jpy 2,800 jpy 3,000 Seats at Rows 1, 12, 13 are more spacious, offering added leg rooms to you.

front seats

row 2-4

jpy 1,300 jpy 1,500 Seats at Rows 2-4 facilitate you to promptly find your seats after boarding and leave the cabin promptly upon arrival at the destination.

standard seats

row 5-11 and 14-30

jpy 560 jpy 700 If you intend to be seated with your family or friend(s) or if you intend to be seated by window or by aisle, please be smart enough to choose standards seats and pick up your preferred seats.
itemsofficial website chargecustomer service center chargeremarks

special seats

row 1,12,13

krw 26,500 krw 28,300 Seats at Rows 1, 12, 13 are more spacious, offering added leg rooms to you.

fornt row seats

row 2-4

krw 12,400 krw 14,200 Seats at Rows 2-4 facilitate you to promptly find your seats after boarding and leave the cabin promptly upon arrival at the destination.

standard seats

row 5-11 and 14-30

krw 5,400 krw 7,200 If you intend to be seated with your family or friend(s) or if you intend to be seated by window or by aisle, please be smart enough to choose standards seats and pick up your preferred seats.
itemsofficial website chargecustomer service center chargeremarks

special seats

row 1,12,13

hkd 191 hkd 204 Seats at Rows 1, 12, 13 are more spacious, offering added leg rooms to you.

front row seats

row 2-4

hkd 89 hkd 102 Seats at Rows 2-4 facilitate you to promptly find your seats after boarding and leave the cabin promptly upon arrival at the destination.

standard seats

row 5-11 and 14-30

hkd 38 hkd 51 If you intend to be seated with your family or friend(s) or if you intend to be seated by window or by aisle, please be smart enough to choose standards seats and pick up your preferred seats.
itemsofficial website chargecustomer service center chargeremarks

special seats

row 1,12,13

thb 790 thb 845 Seats at Rows 1, 12, 13 are more spacious, offering added leg rooms to you.

front row seats

row 2-4

thb 370 thb 425 Seats at Rows 2-4 facilitate you to promptly find your seats after boarding and leave the cabin promptly upon arrival at the destination.

standard seats

row 5-11 and 14-30

thb 160 thb 215 If you intend to be seated with your family or friend(s) or if you intend to be seated by window or by aisle, please be smart enough to choose standards seats and pick up your preferred seats.

 

Special seats

Please peruse the illustrations below before seat preselection:

Seats on Row No. 1.

  • These seats are equipped with inflatable seat belts. A pregnant woman, an infant and a passenger accompanied with an infant are absolutely banned from being seated on Row No. 1 to prevent potential risks. No cradle or infant safety seat is allowed to be placed on a Row No. 1 seat.
  • For the safety sake, a passenger in a specific need is not supposed to be seated on this row.

Rows 12 and 13 are emergency exit seats.

  • For the sake of escape, the backrests of seats on this row cannot be inclined.
  • In case of an emergency evacuation, all passengers here shall take the initiative to help open the exit. All passengers seated here shall be, therefore, those in toned and robust physical conditions, over fifteen years old, in harmonious proportion between heights and weights and comprehensive of the introduction to safety facilities in English.
  • A pregnant woman, a passenger accompanied by an infant, a passenger in a particular need and a passenger 0-15 years of age and above 65 years old shall not choose an emergency exit seat.

Other descriptions

  • For the safety sake, all passengers on Rows 1, 12, 13 are banned from using an extended seat belt. In a Tigerair Taiwan flight, the seat belt of an emergency exit seat is supposed to be seated by a passenger in waistline within 46 inches ( (116.5 cm) in maximum. All passengers seated on emergency evacuation seats must be satisfactory with the aforementioned conditions.
  • If you do not satisfy the qualification requirements for an emergency exist seat, Tigerair Taiwan reserves your right to change a seat and is not required to refund the seat preselection fee

Back

Standard seats

  • Seats on Rows 11 and 30 are close to the emergency exit and are, as a result, not inclinable for the backrests.
  • Where you are on a pay seat, for the sake of practical operation, safety and security, Tigerair Taiwan reserves the right to reserve the designated seat or reassign your seat at anytime even after boarding.
  • Where you reschedule a flight, your seat preselection fee may be converted to the rescheduled flight. Here at Tigerair Taiwan, we shall put forth maximum possible efforts to help passengers satisfy the seating needs but we cannot guarantee availability of your previous seat.
  • Whenever a flight is interrupted, delayed or cancelled, Tigerair Taiwan shall put forth maximum possible efforts to arrange same or similar seats but no guarantee. Under such circumstances, Tigerair Taiwan will take account of possibility for refund as far as the causes behind interruption are concerned.
  • For the safety sake, a passenger with an infant is permitted to be seated only on a specific seat. In the event that there are infants more than one found seated on a same row, the cabin attendant(s) might possibly reassign you to another seat. In the event that you or your fellow passenger are reassigned to another seat, the seat preselection fee is non-refundable.
  • A passenger with specific medical care need or with moving difficulty (WCHC) may contact our Customer Service Center to arrange seat or request special help (if necessary). Please be earnestly reminded that if you travel through Tigerair Taiwan and call for a specific help, you must complete reservation process through Tigerair Taiwan's Customer Service Center five (5) days in advance of the scheduled takeoff. In the event that fails to keep Customer Service Center informed of your need in real time, your required service might be unavailable upon your arrival at the airport and, furthermore, you shall be denied from boarding. At the moment when you make reservation with our Customer Service Center, please be sure to expressly clarify the level of the specific assistance in your need. For specific, extra services rendered from an outside service provider, you might be required to pay extra.

Back

Hand carriage

As our cherished Tigerair Taiwan passenger, you are offered added options under our luggage Upsize™ policy. A Tigerair Taiwan passenger may carry-on baggage complimentarily up to 10 kg. in maximum or carry check-in baggage at a very affordable rate, but subject to reservation beforehand. Check-in baggage is charged by weight. That means under such Tigerair Taiwan Luggage Upsize™ policy, you may precisely dominate how much you pay and are no longer required to pay for any services unnecessarily extra.

Check-in baggage

You are, as well, offered added options for your check-in baggage under Tigerair Taiwan Luggage Upsize™ policy and check your baggage at very affordable charges. Check-in baggage is charged by weight. That means under such Tigerair Taiwan Luggage Upsize™ policy, you may precisely dominate how much you pay and are no longer required to pay for any services unnecessarily extra. For more details about your check-in baggage, please refer to the Table below:

itemto Thailand

to Japan

(except Okinawa)

to Okinawato Macauto Korea
check-in baggage—15KG (order in advance) twd 650 twd 750 twd 490 twd 390 twd 750
check-in baggage-20KG (order in advance) twd 750 twd 850 twd 550 twd 450 twd 850
check-in baggage-25KG (order in advance) twd 850 twd 1,030 twd 750 twd 510 twd 1,030
check-in baggage-30KG (order in advance) twd 1,000 twd 1,300 twd 950 twd 600 twd 1,300
check-in baggage-35KG (order in advance) twd 1,300 twd 1,600 twd 1,200 twd 900 twd 1,600
check-in baggage-40KG (order in advance) twd 1,600 twd 1,900 twd 1,400 twd 1,200 twd 1,900
check-in baggage-50KG (order in advance) twd 2,200 twd 2,500 twd 1,800 twd 1,600 twd 2,500
check-in baggage-60KG (order in advance) twd 2,800 twd 3,100 twd 2,200 twd 2,000 twd 3,100
check-in baggage-70KG (order in advance) twd 3,400 twd 3,700 twd 2,600 twd 2,400 twd 3,700
check-in baggage-80KG (order in advance) twd 4,000 twd 4,300 twd 3,000 twd 2,800 twd 4,300
check-in baggage-15KG (at the airport counters) twd 1,500 twd 1,500 twd 1,500 twd 1,500 twd 1,500
overweight checked baggage-Rate per kg (at the airport counters) twd 700 twd 700 twd 700 twd 700 twd 700
itemJapan (except Okinawa) to TaiwanOkinawa to Taiwan
check-in baggage-15KG (order in advance) jpy 2,800 jpy 1,900
check-in baggage-20KG (order in advance) jpy 3,200 jpy 2,100
check-in baggage-25KG (order in advance) jpy 3,900 jpy 2,800
check-in baggage-30KG (order in advance) jpy 4,900 jpy 3,550
check-in baggage-35KG (order in advance) jpy 6,600 jpy 4,480
check-in baggage-40KG (order in advance) jpy 7,100 jpy 5,230
check-in baggage-50KG (order in advance) jpy 9,350 jpy 6,720
check-in baggage-60KG (order in advance) jpy 11,600 jpy 8,210
check-in baggage-70KG (order in advance) jpy 13,810 jpy 9,700
check-in baggage-80KG (order in advance) jpy 16,050 jpy 11,200
check-in baggage-15KG (at the airport counters) jpy 5,600 jpy 5,600
overweight checked baggage-Rate per kg (at the airport counters) jpy 2,600 jpy 2,600
itemto Taiwan
check-in baggage-15KG (order in advance) krw 26,500
check-in baggage-20KG (order in advance) krw 30,000
check-in baggage-25KG (order in advance) krw 36,350
check-in baggage-30KG (order in advance) krw 45,950
check-in baggage-35KG (order in advance) krw 56,500
check-in baggage-40KG (order in advance) krw 67,150
check-in baggage-50KG (order in advance) krw 88,350
check-in baggage-60KG (order in advance) krw 109,550
check-in baggage-70KG (order in advance) krw 130,750
check-in baggage-80KG (order in advance) krw 151,950
check-in baggage-15KG (at the airport counters) krw 53,000
overweight checked baggage-Rate per kg (at the airport counters) krw 248,50
itemto Taiwan
check-in baggage-15KG (order in advance) hkd 99
check-in baggage-20KG (order in advance) hkd 115
check-in baggage-25KG (order in advance) hkd 130
check-in baggage-30KG (order in advance) hkd 153
check-in baggage-35KG (order in advance) hkd 230
check-in baggage-40KG (order in advance) hkd 306
check-in baggage-50KG (order in advance) hkd 409
check-in baggage-60KG (order in advance) hkd 511
check-in baggage-70KG (order in advance) hkd 613
check-in baggage-80KG (order in advance) hkd 715
check-in baggage-15KG (at the airport counters) hkd 383
overweight checked baggage-Rate per kg (at the airport counters) hkd 179
itemto Taiwan
check-in baggage-15KG (order in advance) thb 685
check-in baggage-20KG (order in advance) thb 790
check-in baggage-25KG (order in advance) thb 890
check-in baggage-30KG (order in advance) thb 1,050
check-in baggage-35KG (order in advance) thb 1,365
check-in baggage-40KG (order in advance) thb 1,680
check-in baggage-50KG (order in advance) thb 2,310
check-in baggage-60KG (order in advance) thb 2,940
check-in baggage-70KG (order in advance) thb 3,570
check-in baggage-80KG (order in advance) thb 4,200
check-in baggage-15KG (at the airport counters) thb 1,575
overweight checked baggage-Rate per kg (at the airport counters) thb 735
Guidelines about check-in baggage

Where you do not choose Luggage Upsize™ operation during the online booking process, you are advised to order through the manage booking or through Tigerair Taiwan's Customer Service Center four (4) hours before your flight takeoff. In the event that you do not order that option through the Customer Service Center, you may still purchase at the airport on the day on which you take off, but only for baggage within 15 kg. maximum. For baggage in excess of 15 kg, you are charged at the regular overweight baggage rate.

  • In such an event where you pay for LuggageUpsize ™ during the booking process or four(4) hours before your scheduled takeoff but you do not take the booked Tigerair Taiwan flight, do not carry any baggage to be checked or do not use the purchased check-in baggage quota, you are not entitled to refund for the check-in baggage services.
  • The check-in baggage in excess of Luggage Upsize ™ policy shall be charged for each and every kilogram based on the current rate at the currency of the departure airport and shall be paid at Tigerair Taiwan's Customer Service Center.
  • Tigerair Taiwan does not guarantee acceptance of any check-in baggage. For check-in baggage, Tigerair Taiwan will take into account all factors concerned and reserves the right of final discretion. For more information of check-in baggage, please refer to baggage rules for details.
itemofficial website chargecustomer service center charge
reservation service charges twd 215 twd 430
handling charge for a change in flight ticket Change in flight date / time / route (flight ticket price difference shall be calculated extra) twd 1,200 twd 1,250
correction of name unavailable twd 300
change name (flight ticket price difference shall be calculated extra) unavailable twd 900
SMS service twd 50 twd 50
handling charges in application for certificates of flight ticket purchase / boarding / no-boarding unavailable twd 100
customer service center service charges X twd 50
itemofficial website chargecustomer service center charge
reservation service charges jpy 800 jpy 1,600
handling charge for a change in flight ticket Change in flight date / time / route (flight ticket price difference shall be calculated extra) jpy 4,480 jpy 4,700
correction of name unavailable jpy 1,120
change name (flight ticket price difference shall be calculated extra) unavailable jpy 3,360
SMS service jpy 190 jpy 190
handling charges in application for certificates of flight ticket purchase / boarding / no-boarding unavailable jpy 380
customer service center service charges X jpy 200
itemofficial website chargecustomer service center charge
reservation service charges krw 7,600 krw 15,200
handling charge for a change in flight ticket Change in flight date / time / route (flight ticket price difference shall be calculated extra) krw 42,400 krw 44,200
correction of name unavailable krw 10,800
change name (flight ticket price difference shall be calculated extra) unavailable krw 32,400
SMS service krw 1,850 krw 1,850
handling charges in application for certificates of flight ticket purchase / boarding / no-boarding unavailable krw 3,600
customer service center service charges X krw 1,800
itemofficial website chargecustomer service center charge
reservation service charges hkd 55 hkd 110
handling charge for a change in flight ticket Change in flight date / time / route (flight ticket price difference shall be calculated extra) hkd 306 hkd 320
correction of name unavailable hkd 76
change name (flight ticket price difference shall be calculated extra) unavailable hkd 228
SMS service hkd 13 hkd 13
handling charges in application for certificates of flight ticket purchase / boarding / no-boarding unavailable hkd 26
customer service center service charges X hkd 13
itemofficial website chargecustomer service center charge
reservation service charges thb 225 thb 450
handling charge for a change in flight ticket Change in flight date / time / route (flight ticket price difference shall be calculated extra) thb 1,280 thb 1,330
correction of name unavailable thb 320
change name (flight ticket price difference shall be calculated extra) unavailable thb 960
SMS service thb 50 thb 50
handling charges in application for certificates of flight ticket purchase / boarding / no-boarding unavailable thb 100
customer service center service charges X thb 55

Reservation service charges

This fee is charged per person, per flight section

 

Handling charge for a change in flight ticket

Change in flight date /time/route

  • Change in flight date /time/route
  • Fee for reservation change is charged per passenger/per one-way flight section
  • A passenger shall complete the change process through "manage booking" four (4) hours prior to scheduled takeoff.
  • A passenger is supposed to pay handling charge for the change and the flight ticket price difference so incurred by the change. Please note: No refund in an event when the flight ticket price is reduced at the moment of change
  • A special promotion ticket is non-refundable, non-assignable.
  • In the event that a flight is changed within three (3) days prior to the originally scheduled takeoff, it is too late to arrange and provide the previously scheduled in-flight meals. We appreciate your thoughtful understanding.
  • In the event that you purchased a ticket from a channel or a source other than Tigerair Taiwan's official website / Customer Service Center, you should turn to the original channel or a source for a need of change.

Back

Amendment/Correction of name

  • You should complete the change process through Tigerair Taiwan's Customer Service Center four(4) or more hours before originally scheduled takeoff.
  • In case of a need in change in name with surname/name in a reverse order, a wife prefixed her husband’s surname after marriage, renaming or amendment of name within two (2) alphabets in English, please provide the passport of the passenger himself or herself in a photocopy (along with other identity document, e.g., household certificate transcript, extra in case of a wife prefixed her husband’s surname after marriage , renaming). The change is allowed, free of charge, when the supporting documents are checked and verified without an error.
  • The applicant for correction of name shall be the passenger himself or herself and shall provide his or her passport in a photocopy. When all the supporting data (e.g., passport number, passport expiring date, date of birth which are proven exactly same as the records of original reservation) prove to be a same passenger, the application may be defined for the fee in name correction; otherwise the application shall be deemed as a change in the name.

Back

Refund and cancellation

Here at Tigerair Taiwan, we hold a no-refund policy. In case of a change in personal conditions, including a decision for no more need in the flight or unavailability for the present flight, all passengers are kindly advised to acquire personal travel insurance to prevent a potential circumstance of such cancellation.

Where a passenger decides not to take the booked flight, he or she is entitled to apply for refund of passenger service tax paid to the government and other tax(es) levied by the government. In such an event, Tigerair Taiwan will charge NT$1,250 handling charge (or other currency of equivalent value) from a passenger who purchased the ticket prior to December 13, 2016 and will charge NT$215 handling charge (or other currency of equivalent value) from a passenger who purchased the ticket on or after December 14, 2016 as a compensation for the relevant handling charge incurred for application for tax refund and bank charge.

An applicant for tax refund shall lodge the application within thirty (30) days from departure of the flight. The tax shall be refunded through the credit card which was used to pay for the purchase. An applicant for tax refund please press here if he or she booked the ticket through Tigerair Taiwan's official website and please contact the unit of original ticket purchase if he or she booked the ticket not through Tigerair Taiwan's official website.

 

In case of cancellation and reschedule of a flight

In the event that a Tigerair Taiwan flight you have booked is cancelled, we will arrange you flight next Tigerair Taiwan flight, free of charge. Tigerair Taiwan does not provide indemnity, compensation or flight ticket for travel through another airline company. In the event that you miss a flight of another airline company because of cancellation, Tigerair Taiwan assume no responsibility at all for such an event.

In the event that your flight is rescheduled and takes off more than four(4) hours before or after the original schedule and that you do not accept the rescheduled flight, you are entitled to obtain travel credit card or to claim refund in full in the very premise that you should keep Tigerair Taiwan informed at least four(4) hours prior to the scheduled takeoff.

Please kindly accept our friendly advice by acquiring appropriate personal travel insurance to prevent potential risk of such attributes.

itemofficial website chargecustomer service center charge

tigerconnect

twd 500 twd 500

board me first

twd 150 twd 150
itemofficial website chargecustomer service center charge

tigerconnect

jpy 2,000 jpy 2,000

board me first

jpy 560 jpy 560
itemofficial website chargecustomer service center charge

tigerconnect

krw 17,800 krw 17,800

board me first

krw 5,600 krw 5,600
itemofficial website chargecustomer service center charge

tigerconnect

hkd 129 hkd 129

board me first

hkd 38 hkd 38
itemofficial website chargecustomer service center charge

tigerconnect

thb 545 thb 545

board me first

thb 160 thb 160

tigerconnect flight transfer services

Toward passengers who purchase two or more Tigerair Taiwan flights simultaneously with transfer at Taoyuan International Airport Taiwan or Kaohsiung International Airport, we offer very easy and handy Tigerconnect flight transfer services. Under our such thoughtful Tigerair Taiwan services, our passengers may connect night flight at ease without a need for entry into Taiwan (without a need of immigration paper inspection at the customers or baggage claim), nor do such passengers call for a tourist visa for entry into Taiwan.

※ Remarks ※

  • A passenger who purchases two or more Tigerair Taiwan flights simultaneously with a stay at an airport in Taiwan within eight (8) hours (inclusive) is mandatorily required to purchase Tigerconnect flight transfer services.
  • A passenger who purchases two or more Tigerair Taiwan flights simultaneously with a stay at an airport in Taiwan beyond eight (8) hours and within twenty-four (24) hours is optionally advised to purchase Tigerconnect flight transfer services
  • Please be smart enough to make use of our Tigerconnect flight transfer services that would enable you to order in one package within only one booking record the transit flight between to Tigerair Taiwan flights.

As a passenger having paid and purchased our Tigerconnect flight transfer services, you may check your registered baggage directly toward your final destination. Moreover, you are offered the boarding pass for your next connecting flight at the transit counter of either Taoyuan International Airport Taiwan or Kaohsiung International Airport .

Guidelines for use:

  • You are not allowed to make any change for any part of Tigerconncet journey after the first flight takes off.
  • A passenger with a Tigerconnect ticket is not supposed to take a stopover during a journey. The term “stopover” as set forth herein denotes that passenger stays in a city and/or country in transit for over 24 hours.
  • An unused part in the Tigerconnect is non-refundable and non-assignable.

board me first priority boarding

Now, you are privileged to skip the queuing process and, instead, forestall other passengers to board as long as you hold priority boarding and enjoy priority boarding from Tigerair Taiwan. For such priority admirable boarding privilege, you are only required to pay an insignificant amount extra. Then every passenger along with all your fellow travellers are privileged for priority boarding for each and every flight segment.

As a passenger privileged for priority boarding, you are still required to comply with the regular check-in and boarding process. We earnestly advise you to arrive at the boarding gate 50 minutes in advance of the regular boarding time before you are entitled to priority boarding privilege.

  • Priority boarding services are applicable to all passengers who hold the same booking codes.
  • You should complete purchase process of priority boarding services four (4) hours prior to the scheduled takeoff. You are supposed to pay extra if you purchase additional priority boarding services through the Customer Service Center.
  • The priority boarding service charge is non-refundable in any and all circumstances. Where the priority boarding service quota is available, the fee and quota of priority boarding services you purchased previously may be directly transferred to a new flight. In the event that the priority boarding services are unavailable in the new flight after the transfer, the relevant fee is non-refundable.
  • A passenger who has purchased priority boarding privilege is no longer required to pay extra for priority boarding for his or her accompanying infant (below two years old), if any.
  • In case of a change, delay or cancellation of a flight, we shall put forth maximum possible efforts to make priority boarding privilege available in the post-change new flight so that such privileged passenger is entitled to priority boarding privilege. Where we are unable to guarantee priority boarding privilege availability in the new flight, we might refund relevant fee if unavailable.