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Tigerair Taiwan will temporarily not accept transit passengers from 00:00 24 March 2020 (GMT+8)

Issued at: 22-03-2020

Updated at: 2020/4/1, 2020/5/11

To strengthen the front line of national defence for against the COVID-19 and comply with the Central Epidemic Command Centre (CECC) prevention policy, Tigerair Taiwan will not accept any passengers transit at Taiwan from 00:00 24 March 2020 (GMT+8), including transit through below methods,

  • To transit through Tigerair Taiwan's flights (flight number begins with IT) at Taiwan any station.
  • Through Dohop’s platform to combine Tigerair Taiwan and Jetstar Group’s ticket to transit at Taiwan.

Passengers who transit as above at Taiwan by Tigerair Taiwan's flights, Tigerair Taiwan will not be able to offer carrying service according to CECC’s command please understand. Passengers who travel through Tigerair Taiwan's flight to Taiwan, and then travel by other airlines to next destination shall follow the updated policy and conduct a 14-day home quarantine upon arrival in Taiwan.

Tigerair Taiwan would like to remind all passengers, if any symptoms is developing, please do not travel in order to protect crew members, other passengers as well as our national front-line defence.