Tigerair Taiwan’s Chinese New Year Operating Announcement

【Press Release】 Issued date: 6 February 2018

While the Chinese New Year is coming, Taoyuan International Airport’s popularity is expecting to soar with the airport might hit a record high. In order to avoid a growing number of people at the airport who might not be able to board the aircraft as well as pass the immigration station or security check, Tigerair Taiwan made an announcement today, 6 February. All passengers who are going to depart from Taoyuan International Airport between 13 February 2018 and 20 February 2018 through Tigerair Taiwan’s flight, the airport counters will open 3 hours before the departure time for processing check-in procedure. It is recommended that all passengers should complete his/her check-in at least 1 hour before the departure time in order to avoid the increased passenger traffic for causing missed flight.

Tigerair Taiwan would like to remind passengers about some tips while processing check-in procedure. Please do not place power banks and lighters into your checked baggage, otherwise your checked baggage might not be able to pass the X-Ray scanner. It is also recommended that all passengers could apply E-Gate service in order to speed up the efficiency of clear immigration.

Tigerair Taiwan’s call centre (+8862-5599- 2555) operating hours is revised during Chinese New Year as well. Tigerair Taiwan’s call centre will operate between 09:00 and 17:00 from 15 February 2018 to 20 February 2018. Normal operations will resume on 21 February 2018.

It is encouraged that passengers could check Tigerair Taiwan’s FAQ page (www.tigerairtw.com/en/support/faq) to receive further answer or utilise Tigerair Taiwan’s official website (www.tigerairtw.com) to complete your request during this period.

Wishing one and all a wonderful year ahead!

 

About Tigerair Taiwan

Tigerair Taiwan is the first and only Taiwan-based low-cost carrier (LCC) based at Taiwan Taoyuan International Airport. It was formed as a joint venture between China Airlines Group and Tiger Airways Holdings. China Airlines Group holds 90 percent of the share while Tiger Airways Holdings holds 10 percent. Yet, Tigerair aiwan is fully owned branch of China Airlines since China Airlines has bought back the 10 percent share from Tiger Airways.

Tigerair Taiwan received its Air Operator's Certificate (AOC) from the Civil Aeronautics Administration in September 2014. The airline commenced operations on 26 September 2014. To date, it has 11 Airbus A320 aircraft operating to 15 destinations, 20 routes, in Macau, North East Asia and South East Asia out of Taipei, Taichung, and Kaohsiung in Taiwan with more than 4 million passengers.

Tigerair Taiwan has one of the youngest fleets of aircraft in the region with an average fleet age of 2.5 years.